FAQs

Product Information

Our art prints are available in a range of sizes to suit various spaces and preferences. Below are the sizes we offer, presented in both millimeters and inches:

  1. A5 Size: 148 x 210 mm (5.83 x 8.27 inches)
  2. A4 Size: 210 x 297 mm (8.27 x 11.69 inches)
  3. A3 Size: 297 x 420 mm (11.69 x 16.54 inches)
  4. A2 Size: 420 x 594 mm (16.54 x 23.39 inches)
  5. A1 Size: 594 x 841 mm (23.39 x 33.11 inches)

Framing Options:

To enhance and protect your art prints, we offer framing options for A5, A4, and A3 sizes. Our frames come in a variety of colors to complement your print and decor:

  • A5, A4 Frames: Available in Black, White, Grey, Brushed Silver, and French Oak. These frames are designed with a stand for easy placement on tables or shelves.  They also come equipped with hanging hardware, making them suitable for wall mounting.
  • A3 Frames: Available in Black, White, Grey, Brushed Silver, and French Oak.  They also come equipped with hanging hardware, making them suitable for wall mounting.

We off the following sizes of Canvas Print:

  1. 8″ x 12″ Canvas Print: 20.32 x 30.48 cm
  2. 12″ x 18″ Canvas Print: 30.48 x 45.72 cm
  3. 16″ x 24″ Canvas Print: 40.64 x 60.96 cm
  4. 20″ x 30″ Canvas Print: 50.8 x 76.2 cm
  5. 24″ x 36″ Canvas Print: 60.96 x 91.44 cm

These size options provide a variety of choices for customers looking to find the perfect canvas print for their space, whether it’s a smaller accent piece or a large, statement artwork. ​

Canvas Print Specifications

Our canvas prints are not only versatile in size but also crafted with exceptional quality. Each print is made using the following specifications:

  1. Material: We use high-quality 18mm pine for the frame of each canvas print. Pine provides a sturdy and durable base, ensuring that your artwork remains taut and well-presented over time.

  2. Gallery Wrapped: Our canvas prints are gallery wrapped, a technique where the canvas is stretched over the pine frame and secured at the back. This method gives a clean, professional, and frameless appearance to the artwork. The image extends around the sides of the frame, offering a sophisticated, three-dimensional effect when viewed from any angle.

Yes, all our canvas prints come ready to hang. Each canvas is equipped with a hanging kit, making it easy for you to display your artwork right out of the box. The hanging kit is designed to ensure a secure and straightforward hanging process, allowing you to enjoy your beautiful canvas print on your walls without any additional setup. Whether you’re decorating your home, office, or gifting it to someone special, our canvas prints are prepared to be effortlessly showcased.

In our printing process, we take color management very seriously to ensure that the final print accurately reflects the intended design. Here’s how we manage colors for precision and consistency:

  1. Color Calibration: We regularly calibrate our printers to maintain color accuracy. This involves adjusting our printers to a color reference standard, ensuring that colors in the final print match those in the original design.

  2. High-Quality Inks and Substrates: We use premium inks known for their color fidelity, along with high-grade substrates that accurately render colors. This combination ensures that the colors in our prints are vibrant, true to life, and consistent.

  3. Soft Proofing: Before printing, we conduct a soft proofing process. This involves using calibrated computer monitors to simulate how colors will appear in the final print. It allows us to make any necessary color adjustments before the actual printing process begins.

  4. Colour Profiles: We employ standardised ICC colour profiles that dictate how colours are to be reproduced. These profiles help in translating colours from the design file to the print medium accurately, accounting for the differences in how colours appear on screen versus in print.

  5. Quality Checks: Post-printing, every item goes through a stringent quality check. Our team reviews the colours against the original design to ensure accuracy. If any discrepancies are found, we re-adjust the settings and reprint if necessary.

Through these measures, we aim to deliver prints that not only meet but exceed your expectations in terms of colour accuracy, bringing your chosen designs to life with utmost fidelity and vibrancy. Customer satisfaction remains our top priority, and managing colours accurately is a critical part of that commitment.

Shipping & Delivery

Delivery is FREE for all orders

We aim to dispatch all orders the next working day after they are placed. This quick turnaround ensures that your order begins its journey to you as soon as possible. Please note that ‘working days’ refer to Monday through Friday and exclude public holidays. For orders placed on weekends or holidays, dispatch will occur on the next working day.

We offer several shipping options to suit your needs, ensuring that your orders are delivered in a timely and efficient manner.

  • Tracked 48: Typically takes 2-3 business days for orders within the UK. 

  • Tracked 24: For urgent orders, our express delivery option ensures delivery within 1-2 business days in the UK. 

  • International Shipping: We ship worldwide with varying delivery times based on the destination. Please note that certain geographical restrictions may apply.  International express delivery times may vary.  For international orders, please allow up to 3 weeks, depending on the destination.

Once your order is dispatched, you will receive a tracking number via email. This allows you to monitor the delivery status of your order. In case of any delivery issues or delays, please contact us directly. We’re here to assist and will work diligently to resolve any problems that arise during shipping.

Returns and Exchanges

We strive for complete customer satisfaction. If you’re not happy with your purchase, you can return it within 30 days of receipt. To be eligible for a return, the item must be in its original condition and packaging.

Upon receiving and inspecting your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

If your order arrives damaged or incorrect, please contact us immediately with photographic evidence. We will prioritise resolving the issue, either through a replacement or refund, depending on your preference.